Maintenance
As a service
SUMMARY
Our maintenance model specialises in keeping communal heating and hot water systems efficient, reliable, and built to last. From plantroom servicing, HIU upkeep and BMS optimisation, we manage our own heating assets across 44 sites as well as for external clients, so that landlords have one trusted partner for performance and compliance.
Our focus is prevention, not just repair. With planned care, smart diagnostics, and data-driven insights, we reduce plant running costs, extend equipment life, and deliver dependable comfort for residents.
Fast Response
Dedicated teams responding to reactive call-outs.
Advanced Reporting
Detailed performance insights for full transparency.
Cost Efficiency
Remote access and control reduces site visits and downtime.
Carbon Saving
Optimised heating systems means lower carbon emissions.
THE
MODEL
Our Planned Preventive Maintenance programme keeps communal heating and hot water systems running at peak performance all year round. Covering gas-fired plantrooms, Heat Interface Units (HIUs), and Building Management Systems (BMS), we carry out regular servicing, inspections, and part replacements in line with client Service Level Agreements (SLAs).
This proactive approach reduces the risk of breakdowns, extends equipment lifespan, and ensures compliance with safety and performance standards. With our dedicated BMS PPM package, landlords benefit from remote system monitoring and optimisation—cutting down on site visits, supporting first-time fixes, and minimising service downtime.
When issues do arise, our rapid-response Reactive Maintenance service ensures minimal disruption for residents. From urgent boiler repairs to HIU servicing, our engineers are equipped to resolve problems quickly and effectively.
Using advanced BMS diagnostics, many faults can be identified and addressed remotely, speeding up resolution times and reducing costs. Where an on-site visit is required, our team acts fast to restore essential heating and hot water services, keeping comfort levels high and downtime low.
Impact
Residents
Comfort:
Reliable heating and hot water with minimal downtime.
Safety:
Well-maintained and efficient systems.
Landlord
Operational Cost Reduction:
Reduced maintenance costs and fewer emergency call-outs.
Compliance:
Guaranteed compliance with performance standards and legal obligations.
Environment
Reduced Carbon Footprint:
Lower emissions from optimised, energy-efficient plantrooms.
Reduced Waste:
BMS control means extended equipment lifespan and fewer needless replacements.